Saturday, March 14, 2020

Which Multiline Phone System Is Right for You

Which Multiline Phone System Is Right for YouGajus/Getty Images A multiline phone ordnungsprinzip allows several people to be on the phone simultaneously. These ordnungsprinzips maximize communication and productivity for geschftliches miteinanderes.They come with many features that range from basic to advanced and can be customized to suit your business. You should carefully consider your businesss unique needs before choosing a multiline phone system. If your business has a large volume of incoming and outgoing calls, or youre quickly reaching that point, you need a multiline phone system. A multiline phone system maximizes communication, and improves productivity and efficiency so you can quickly and easily transfer calls and communicate internally with employees and externally with customers. There are many systems available with basic and advanced features, so you can find one that perfectly suits your business and its needs.What is a multiline phone system?A multiline phone system allows multiple people to be on the phone at the same time. The lines can be internal or external. External lines allow you to communicate with people outside of the business, such as customers, while internal lines allow communication with your employees and colleagues.Multiline phone systems differ from traditional phone systems because they enable multiple parties to be on the phone at one time traditional phones, on the other hand, are designed to only send audio data between two parties at once.Editors bedrngnise Interested in a business phone system? Fill out this questionnaire to have our vendor partners contact you with more details.How does a multiline phone system work?A multiline phone system works similar to a traditional one-line phone in that packets of audio data are transmitted through telephone wires to the recipient. Multiline phone systems, however, allow two, four or more lines to be transmitted. Multiline phone systems use a cor dless extension that lets you attach anotlageher phone (or phones).An option if you only need a second line is to use a line splitter this separates the phone line into two lines, allowing you to connect another phone or device. You plug the splitter into the phone jack and then transsumpt one of the phone cables into one of the ports. Are you ready to sign up for a new business phone system? Check out our reviews and best picks.Features to look for in a multiline phone systemMultiline phone systems for businesses come with a lot of features nowadays. Some may be included in the package your purchase, while other, more advanced, features may need to be purchased as add-ons.Below is a brief explanation of the common features, but consider your current needs and what features will streamline communication and maximize productivity for your staff.Caller ID Caller ID lets you see who is calling. You can choose from two options caller ID, which displays the phone number of the caller or caller ID with name, which displays the phone number and the name of the caller. This feature can help identify which calls are important and which ones are spam.Speakerphone Speakerphone can be helpful if you need to be hands-free while youre on a call, or, say, if youre in the middle of a meeting and need to conference in someone.Voicemail This feature allows callers to leave you a message if you have missed their call.Message waiting indicator This is a flashing LED light that alerts you to new voicemails you have received. It is usually included with the phone itself or as a separate answering machine.Mute and volume control These options let you mute, increase or decrease the volume of your speakerphone, phone audio or ringer.Hold Hold functionality varies depending on the phone system you purchase. Some systems play hold music (or you can play your own custom message), but some just place a call on hold only.Call transferring This feature allows you to transfer calls internall y to another employee in the office or to an external, or outside, number.All page/intercom Paging allows you to speak to all phones at once via the speakerphone, while the intercom feature lets you broadcast announcements or inform other employees about a waiting call.Do not disturb Do not disturb sends all incoming calls directly to voicemail without the phone ringing. This feature can be helpful when youre in an important meeting or when you cannot answer the phone.Auto attendant The auto attendant greets callers and provides them with a directory of extensions. This is an advanced feature and may not be included with your phone system plan.Texting Another advanced feature, texting services use your existing landline number to send text messages to customers mobile phones.Pros and cons of a multiline phone systemProsThe greatest benefit of multiline phone systems is the variety of solutions they offer businesses of all shapes and sizes. There are a plethora of options available f rom the number of lines the system supports and the features that are available.Costs are generally low, unless you need to purchase all new equipment for several employees. Many multiline systems are moving to internet-based models, which hosts all data in the cloud and sends call information over the internet, which keeps costs lower than if you use traditional physical phone lines.Multiline systems allow you to easily receive and transfer calls both within and outside of your organization, plus they offer productivity-boosting features like auto attendant or do not disturb that also help smaller businesses project a professional image.Multiline phone systems are flexible and easy to scale they grow as your business expands. Many of these systems let you easily add (depending on your configuration) extra handsets using cables, wired or wireless adaptors, or expansion kits that are easy to install.Last, multiline systems are highly reliable and secure. Many encrypt your data, and in case of a power outage, a battery continues to ensure customers can reach you.ConsMultiline phone systems are dependent on hardware and cables, which can be detrimental to businesses that dont have the equipment or have a limited number of phone jacks.Further, they can only be used with traditional desktop phones, which limits mobility and flexibility. A multiline phone system is not ideal for a company with employees who often work remotely or travel frequently.Alternatives to a multiline phone systemThe main alternative to a multiline phone system is a VoIP or cloud-based phone system. These systems are rooted in the internet, and all data and call information is hosted in the cloud.They require a strong, consistent internet connection but are generally very cost-effective due to the nature of being on the internet and requiring little to no physical hardware. They are easily scaled, allowing you to add numbers as your business grows. But if you do not have a strong and reliabl e internet connection, cloud-based phone systems arent an option.Things to considerIf you are thinking of purchasing a multiline phone system, ascertain why you think the system would be right for you and determine what specific features you need from the system.A multiline phone system is a good idea ifYou want each of your employees to have their own dedicated phone number.You have a significant number of incoming calls, plus you have employees placing outgoing calls.You want to assign specific numbers to certain departments or employees.You should also give careful consideration to whether you want or require physical phone lines. Voice over Internet Protocol, or VoIP, is becoming popular in the world of business telephony.VoIP is an internet-based solution that supports all incoming and outgoing phone calls over the internet the costs are generally lower, plus theres little equipment to buy and install. Read related VoIP vs. Landline Which is Best for Your Business?When choosing a system, considerThe size of your business. How many employees need a phone number?How many lines do you need? How many people are typically on the phone at the same time?Will your staff need to be trained? Is the system easy to use?Of the features offered, how many are basic and included in the package? How many will you need to add on and how much will that increase the total price of the system?Can the system grow easily with your business? Will you need to add new equipment as your business expands? Kiely Kuligowski Kiely is a staff writer based in New York City. She worked as a marketing copywriter after graduating with her bachelors in English from Miami University (OH) and is now embracing her hipster side as a new resident of Brooklyn. 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Monday, March 9, 2020

New York Paid Family Leave Its Coming!

New York Paid Family Leave Its Coming Just a few weeks ahead of the New York state primaries, the legislature broke some momentous news on March 31 that will impact millions of families in New York. The news was so good that we nearly had to pause, and double check it wasnt an early April Fools Day jokeNew York state will become one of 5 states (joining California, New Jersey, Rhode Island and Washington though Washington has never actually implemented its law) that has passed paid family leave in the U.S. Moreover, New York is leading the pack by offering the fruchtwein generous policies in the country.If youre wondering what paid family leave means, well break it down for you. It means that you will receive some amount of money when and if you ever need to take a leave of absence from work due to any of the following 3 reasons (1) having (or adopting) a baby (2) because you need to take care of a sick member of your family or (3) because a family members military service creates a need for you to spend some time away from your work.If you dont know why this is so groundbreaking, the background context is that the United States is one of only a handful of countries in the world without federally paid maternity (much less, parental) leave in the world. Under the federal law, the Family Medical Leave Act (FMLA) certain employees of companies that employe more than 50 people and meet other qualifications such as tenure have the right to unpaid parental leave of up to 12 weeks and job protection during that time if they return to work within that period of time. Under FMLA, an employee may take time off to care for an ill family member or newborn, but the financial reality is that fruchtwein people cannot afford not to work for that long. 12 weeks off with no pay is simply economically unfeasible for the vast majority of American workers. Moreover, many employees of small businesses dont receive FMLA protection because their employers arent large enough for them to qualify.Without federal protections, states have passed maternity and parental leave laws, making it possible for workers to raise and take care of families (as well as earn a living). New York is joining California, New Jersey, Rhode Island and Washington state in providing state-mandated paid family leave. Washington state passed a law but it has never been implemented. In the other states cases, California and New Jersey offer 6 weeks of paid family paid leave (up to a weekly cap), while Rhode Island offers 4 weeks of partially paid family leave (again, up to a weekly cap).To add to the matrix of federal of state family leave protections, many large private employerspick up the slack where the law doesnt offer much. Companies offer paid leave or take out short-term disability insurance policies for employees (i.e. usually intended for pregnant, female employees) in order to give workers financial protection after they have children. These policies often do not cover men, domes tic partners, or other family care-taking responsibilities, though employer policies vary greatly (weve tried to provide some semblance of a summary through our parental leave and maternity leave database).If youre currently expecting, it may be premature to departure celebrating (on behalf of yourself, anyway). The caveat to the New York state law is that it doesnt kick in until 2018. And when it does, it will gradually phase in in terms of the amount of paid coverage. In the first year, employees will be able to take 8 weeks of leave per year, followed by 10 weeks in 2019 and 12 weeks in 2021. Capped at 2/3 of New York states average weekly wage, workers will receive some percentage of their take-home salary (not 100%). That said, having some amount of money after childbirth or an illness in the family can mean a world of difference for the states most financially vulnerable families.Its certainly something worth toasting to this weekendFairygodboss is committed to improving the w orkplace and lives of women. Join us by reviewing your employer